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Privacy

Last updated 2026-10-06. Changes: first revision for Painted Shores; named the processors this build actually sends data to.

PaintedApp, LLC, 1327 SE Tacoma St #394, Portland, OR 97202, runs Painted Shores and is the controller of the personal data described here. We collect little, we keep it only as long as it is useful to you, and we do not sell it. Write to support@painted.app about any of it.

What we collect, and why

Your chart: the station, year, style, background and the words you put on the plate. We need them to compute the chart; that is the whole product. The preview is computed in your browser, and the chart is stored only when you order.

Your email: when you place an order. We use it to send the order confirmation and the shipping notice, nothing else.

Your shipping address: only when you order something physical, and only to get it to you.

Payment details: we never receive them. Stripe collects and holds your card data directly; we see the outcome, nothing more.

There are no accounts and no uploads. We never ask for a photograph.

No tracking

This site runs no analytics, no advertising pixels, and no third-party trackers. It sets no cookie of its own; the cookies page describes the one browser-storage key. If that ever changes, this page changes first and we will ask before loading anything.

Who else sees your data

Only the companies that make the order happen, and only the part each one needs:

  • Stripe: payment processing. It collects your card and billing details directly.
  • Prodigi: printing and shipping prints, canvases and frames. It receives your name, shipping address and the chart file.
  • Resend: sending order emails. It receives your email address and the message.
  • Vercel: hosting the site, the rendered print files, and the serverless functions that compute the chart.
  • Neon: the order database, through Vercel. It holds the order record: your email, the chart you chose, and the shipping address.

Some of these operate outside your country, including in the United States. We do not share your data with anyone for their own marketing, and we never sell it.

How long we keep things

  • Order records, including the chart and shipping address, are kept for support, warranty, tax and accounting. Nothing deletes them on a clock today; we delete them when you ask, unless the law requires us to keep them.
  • The print file is stored so the printer can fetch it and so a reprint is possible if something arrives damaged.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it, and we will act within 30 days. Because there are no accounts, deletion is by email: write from the address you ordered with. If you are in the EEA or the UK you also have the right to object to processing, to ask for portability, and to complain to your local data protection authority.

If you are in California or another US state with a privacy law, you have the right to know, to delete, to correct, and to opt out of the sale or sharing of personal information. We do not sell or share personal information, for money or for advertising, so there is nothing to opt out of. We honour Global Privacy Control signals all the same, and we will never charge you differently for exercising any of these rights.

Children

This site is for adults. We do not knowingly collect data from anyone under 16. If a child has given us something, write to us and we will remove it.

Changes

If this notice changes, the date at the top changes with it.